Thanks for shopping at vburg.my
If you are not entirely satisfied with your purchase, we're here to help.
- Any item(s) returned to us without consult our customer service beforehand would not be entertained.
- Returns are not applicable for accessories and SALE/promotion items.
- You have 7 days to return an item from the date you received it.
- To be eligible for a return, your item(s) must be unused and in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.